DFW HAIL UPDATE

Valued Service King Customers,

The Service King Family of Repair Centers is working diligently to serve our customers impacted by the recent string of hail storms that impacted DFW. In order to provide you top-notch service, we ask our customers seeking hail-related repair service to take the following steps when scheduling an appointment during this period of rapid influx at our area locations:

Please contact your insurance company first. They will be able to quickly assist you and answer all your questions in regards to your hail damage. Most insurance carriers have dedicated hail damage mobile estimating units available to write hail estimates across the DFW area.

If you have already successfully filed a claim and received an estimate from your insurance provider, you can book your appointment today by calling 866-730-5464.

If you request Service King to write your estimate, we will need to schedule this service out to a later date. Due to the influx of damage created by these storms, we are ensuring the care of all of our customers across the DFW market is met and appreciate your understanding in this matter.

 

COVID-19 Safety

Service King is proud to continue serving our communities as an ‘Essential Business Provider’ and continues to implement various practices to ensure our customers and teammates are safe and healthy. With new information surrounding the coronavirus developing daily, we continue to evaluate and update our business practices and procedures accordingly. 

Keeping our Customers Safe & Happy Through a Digital, Contactless Experience

Touchless Curbside Service

Want curbside assistance? Simply call us and let our staff know you’re on-site, turn on your hazards and remain in your vehicle until a Service King teammate arrives. 

Digital Work Authorization

We are also proud to introduce digital work authorization so you can sign off to begin repairs electronically from the convenience of your home.

Online Photo Estimate

Service King customers are now able to utilize our self-service photo estimating tool to submit damage photos and receive estimates virtually. Call 855-742-2474 to get started.

As always, you can schedule an appointment through the Service King website or call our Customer Care Center at 866-730-5464 to learn more about how we can serve you remotely. 

To find your nearest click here:

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Keeping our Centers Safe & Clean Through a Meticulous, Regulated Routine

  • We continue to encourage our teammates to practice social distancing, and take the proper hygienic steps outlined by the CDC to include washing hands regularly, avoid touching one’s face, avoiding handshakes, etc.
  • High touch areas are properly disinfected at least three times a day, including the disinfection of surfaces (like doorknobs, tables, desks, counters, and handrails).
  • Service King has implemented a specific protocol for the sanitation of each customer’s vehicle. All Service King Detailers will be provided respirators to wear during final car cleaning and must execute mandatory procedures to disinfect cars both at the time of intake and return. Doing so will protect our teammates while providing our customers confidence that the returned vehicle is sanitary.

Thank you for being a valued Service King customer.