Customers: A Note on the Coronavirus
As growing concerns continue to rise around the Coronavirus (COVID-19), your safety is our top priority. We remain committed to serving you and continuing to actively ensure the cleanliness of our facilities for the health of Service King customers and teammates.
We are closely monitoring new information and recommendations advised by the Center for Disease Control and Prevention and other public, national reports. While there are no confirmed cases of COVID-19 at Service King, we are taking all necessary steps to keep our teammates and customers healthy and prevent the virus from spreading. Outlined below are some of the precautionary measures Service King has implemented:
- We continue to encourage our teammates to practice social distancing and take the proper hygienic steps outlined by the CDC to include washing hands regularly, avoid touching one’s face, avoiding handshakes, etc.
- High touch areas are properly disinfected at least three times a day, to include the disinfection of surfaces (like doorknobs, tables, desks, counters, and handrails).
- Service King has implemented a specific protocol for the sanitation of each customer’s vehicle. All Service King Detailers will be provided respirators to wear during final car cleaning and must execute mandatory procedures to disinfect cars both at the time of intake and return. Doing so will protect our teammates while providing our customers confidence that the returned vehicle is sanitary.
As always, you can schedule an appointment through the Service King website. There, you can also utilize live chat functionality and receive updates through our real-time repair tracker to check the status of your vehicle.
We will continue to follow the Coronavirus impact and adjust our plan, procedures, and communications as needed. We are dedicated to prioritizing your well-being, and thank you for being a valued Service King customer.