Crash Champions - Charlotte
About this repair center
1142 McAlway Road, Charlotte, NC 28211,
Mon - Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed
At Crash Champions, We Believe the Difference is Trust and that sentiment is more than a tagline. It’s a way of doing business that inspires everything we do to serve customers with an unparalleled collision repair experience, backed by a written lifetime guarantee.
All Crash Champions collision repair centers receive annual certifications at the highest levels from I-CAR, the industry’s leading independent safety and training organization, which means you can trust our team to get you back on the road safely.
Find another repair center
In addition to providing a lifetime guarantee on all repair work at Crash Champions, this local repair center is proud to be certified by the following manufacturers and industry organizations. These certifications ensure your vehicle is repaired to the highest standards in the industry.
Services at the Crash Champions Charlotte repair center
- Dent Repair & Removal
- Aluminum Repair
- Auto Glass Repair
- Auto Paint Repair Services
- Bumper Repair
- Fender Repair
- Hail Damage Repair
- Paint Scratch Repair
- Paintless Dent Repair
- Windshield Repairs & Replacement
The repair process
Once your vehicle is at the repair center
After completing a free estimate with a Crash Champions Service Advisor, your vehicle enters our repair center and follows a standard six-step process. This comprehensive repair plan allows our team to fully inspect your vehicle, identify any additional underlying damage, and complete a quality repair. You can expect to receive regular communication from your Service Advisor about the progress of the repair as well as a pick-up date once your vehicle is ready for the road.
Contact the Crash Champions - Charlotte team directly at
(704) 364-5884
- Vehicle Intake and Pre-Scan
- Disassembly
- Repair Plan/Order Parts
- Body Repair
- Paint & Refinish
- Reassembly
- Calibrations and Post-Scan
- Quality Assurance
- Vehicle Detail
- Vehicle Ready
Customer Reviews
Customer Feedback
- This was the most seamless experience I have ever had working with insurance and a body shop. Dave took the time to throughly explain the process to me and followed through with everything promised. Someone rear ended me and within the week my car was returned to me brand new. They even vacuumed the entire car. The shop itself is clean and organized. Dave makes sure to offer each customer a coffee or a water. It’s usually a massive headache dealing with car accidents and this experience was the exact opposite. I’m honestly shocked at how simple the process was. Will be singing their praises to anyone that will listen.Caroline Mathison (10/11/2025)
- Very shady business. I took my vehicle to them for repairs suggested by my insurance company. They did the body work but not the mechanical work which led to another accident. Insurance adjuster asked that i take it back the second time so they could make it right, and the same thing happened again. I got a new bumper and front end but a car that still cuts off on me at traffic lights. They dont want to accept blame and still not trying to help me resolve the issue. If it could be zero stars it would be. Take it to the dealership...these people are on the insurance companies side....not yours!!!Brad James (09/22/2025, on Google)
- I recently had the pleasure of working with an exceptional auto repair shop, and I can confidently say the experience exceeded all expectations. David, in particular, was outstanding. He took the time to thoroughly explain every step of the repair process. His knowledge and attention to detail made a potentially stressful situation feel manageable and straightforward. David was always available to answer any questions I had.The shop itself is clean & well-organized.My vehicle was returned to me looking brand new—flawless paintwork, perfect alignment, and no signs it had ever been damaged.Enaya Carter (08/26/2025, on Google)
- Got my car fixed fast and done right. very happy.Dave August (07/24/2025, on Google)
- Car looked great. Repairs were done quicker than expected. Dave was very good nice to deal with.Greg Cline (07/18/2025, on Google)
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We're on the hunt for Crash Champions!
Our team is on a clear mission to build the nation’s premier collision repair company, delivering a best-in-class experience for customers, team members and business partners. If you’re ready to join the industry’s only founder-led national collision repair company, take the first step and let us know today.
