RICHARDSON, Texas (April 18, 2017) — Service King Collision Repair Centers®, one of the fastest-growing automotive collision repair organizations nationwide, today announced the company is primed to digitize the full vehicle repair process with the national rollout of its custom-designed, patented mobile app Overdrive MD.
Service King, the first major collision repair organization to harness mobile technology as a data tool for technicians, successfully built and introduced a beta version in 20 locations across Dallas-Fort Worth, Oklahoma City, Phoenix and Atlanta. The company plans to scale the app nationwide to all 318 Service King Collision Repair Centers by this summer.
“This is a quantum leap forward for technicians across our organization,” said Derek Kramer, Service King Chief Information Officer. “Overdrive MD will fundamentally transform the vehicle repair process by equipping technicians with real-time information and powerful data to consistently deliver best-in-class repairs for our customers nationwide.”
Overdrive MD empowers technicians to deliver more efficient repairs with real-time documentation, communication and updates through the convenience of their mobile device.
The application’s patented technology allows technicians to securely and visually document vehicle data for insurance carriers, communicate directly with service advisors and managers, request additional parts orders, view manufacturer repair procedures and view key individual and location quality scores.
“Our technicians now have the entire industry in the palm of their hand,” Kramer said. “We believe information is powerful. By making that information accessible to our teammates, we are going to have some of the most empowered technicians anywhere in the industry.”
Service King operates 318 high-quality collision repair centers in 24 states across the U.S. For more information on the organization visit www.ServiceKing.com and follow the company on Facebook, Twitter and Instagram.
ABOUT SERVICE KING COLLISION REPAIR CENTERS
Service King Collision Repair Centers®, with more than 40 years of experience in the automotive repair industry, is a leading national operator of comprehensive, high-quality collision repair facilities. The organization is consistently recognized for its commitment to customer satisfaction, quality workmanship and giving back to the industry through innovative training and recruiting initiatives. Service King traces its roots back to Dallas, Texas and founder Eddie Lennox who opened the very first Service King in 1976. Today, Service King operates locations in 24 states across the U.S. In 2015, Service King was named the No. 1 Best Place to Work by both the Dallas and San Antonio Business Journals. For more information and to find a local Service King, visit www.ServiceKing.com and follow Service King news on Facebook and Twitter.