We've made it easier than ever for you to keep tabs on your vehicle's
repair status while it's at your local Service King location. In fact,
you can check on the status of your 4-wheeled friend 24 hours a day,
7 days a week. Neat, huh?
* All information is required
No, you do not need to get three estimates.
Many repair centers offer free estimates. However, there are specific requirements based on the insurance company involved and the type of coverage you have that require certain types of parts and labor rates to be considered for providing an accurate repair estimate. Estimates written without this information may make this process seem confusing.
The most important thing is for you to select a repair facility you trust and inform your insurance company.
You should obtain approval from your insurance company before repairs begin. Your insurance company will authorize repairs, parts types used, payments, and written /digital photo documentation before and during the repair process.
DRP simply means Direct Repair Program.
Benefits of these programs include additional warranties, more timely repairs, cost savings, and peace of mind for you.
Insurance companies can provide you with a list of their preferred or Direct Repair Providers in your area.
These chosen providers have met specific requirements in the areas of; training, quality, customer service, and possess the state of the art equipment necessary for the best possible repair to your vehicle and experience for you.
Ask people you trust.
Who does your insurance company recommend?
Have any of your friends, coworkers, or family members ever used this collision repair center's services?
Look for evidence of teammate training, industry certifications, and participation in customer satisfaction measurement programs.
Collision repair providers with lifetime warranties, multiple locations, and a substantial number of years in business are a good consideration.
Insurance companies refer customers to collision repair providers they have a good working relationship with and they trust with their customers.
An auto accident and repair process is an inconvenient occurrence at best. The way you and your repair experience are handled is often a reflection on the insurance company.