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Step 1: Vehicle Drop Off
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- Vehicle In
- Tagged keys
- Computer input
- Waiting for insurance authorization
- Photos taken of vehicle
- Damage assessed
- Parts ordered & work orders distributed
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Step 2: Body Shop Repairs
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- Vehicle assigned to a technician
- Technician inspects repairs to be done
- Body repairs in process
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Step 3: Painting
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- Vehicle prepped in Paint Dept.
- Sanding
- Initial primer
- Bodywork inspection
- Final primers
- Sealers masking
- In paint booth
- Color & clear sprayed
- Paint drying
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Step 4: Buffing & Striping
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- Vehicle is wet-sanded & buffed
- Pinstriping
- Rockguard
- Two-tone
- Bumpers
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Step 5: Reassembly & Trim-Out
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- Installation of lamps, A/C, mouldings,
grills, doors, trim, etc.
- Mechanical suspension
- Front-end alignment
- Noise/electrical
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Step 6: Cleaning
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- Wash vehicle
- Vacuum
- Clean windows
- Touch-up
- Wax
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Step 7: Quality Assurance
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- Service Advisor does 22 point check list
- Customer called when vehicle is ready
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Step 8: Customer Pick-up
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- You pick up your vehicle!
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