Collision Repair for Insurers

The course, Collision Repair for Insurers, provides insurance agents, adjusters and licensed staff with a more comprehensive understanding of the collision repair insurance product. The practical knowledge offered will help insurance professionals provide better service for their customers, leading to enhanced customer satisfaction and, ultimately, increased opportunities for repeat and referral business.

What Insurers Can Expect to Learn:

• How to select a reputable auto body repair facility
• How auto body damage is analyzed
• The steps involved in a quality repair
• Part types and use
• How to enhance customer satisfaction
• How to focus on ensuring safe and proper repairs by setting clear customer expectations
• How to use the repair center, the agency and the claims department to obtain the best repair possible