I must say that I had an amazing experience with Service King. I was helped by Donnie Newsome. My vehicle was completed 2 days ahead of schedule and I only had to be without my vehicle for 2 days for what seemed to be a full week worth of repairs. Service King was very friendly and the process was efficient and seemless. I was updated daily on my vehicle and couldn't be happier with how Service King and Donnie handled their customer service.
Service King made getting my son's car repaired very pleasing. No one looks forward to going to a mechanic, but I will be telling everyone about my experience here. I never felt like I was "at" the mechanic shop. I felt like I was at an office, very professional, and was updated almost daily as to the status of my vehicle. The employees were very friendly, knowledgeable and very accommodating. I will always use Service King from now on.
Extremely professional and competent. Every employee I met, talked with, or observed while waiting in the office, was very nice, friendly, and customer oriented. I was informed of total repairs required and updated frequently of progress. Service was very good, and quick considering the amount of work done. Will definitely take my auto there again if repairs are needed.
Again a speedy and excellent job...I would recommend to all my friends and business associates to use this particular branch of Service King...they deliver not only quality service but the customer care is off the charts. Thanks Joe and all the staff for making sure we were taken care of...you have my business as long as your in business!
I would like to say that I would recommend this shop to anybody. I had the best experience I ever had with any other shop I've been to. They were very helpful and answered every question I had. Just to say I love cars so I bugged a lot, but they never ignored or avoided me in any way. I would definitely go back to Service King!!
Awesome!!! They were all nice and very helpful...I will be coming back!
Had to bring it to your place as it is the only VW certified place in Vegas and being a lease vehicle, I wanted brought up the VW's standards. Very satisfied with the quick service, on site car rental, the professional attitude of Jon. Can't tell the door was even replaced and the paint looks great. I could have gone somewhere else but it seems like a professional run place, not just a body shop. It's good to feel like I made the right choice.